Hanoi Stella Hotel Lobby in Hanoi Old Quarter
Step into the warm and welcoming lobby of Hanoi Stella Hotel at 36 Hang Tre Street. Designed as a comfortable introduction to your stay, our lobby offers a calm space to check in, meet your travel companions and speak with our team before exploring Hanoi Old Quarter.
Located just a few minutes’ walk from Hoan Kiem Lake, Hanoi Stella Hotel provides a convenient base for families, couples, solo travellers and groups visiting the capital.
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A Warm Welcome at Hanoi Stella Hotel
The lobby is where every stay at Hanoi Stella Hotel begins. From the moment you arrive, our team aims to make the check-in experience friendly, straightforward and comfortable.
Warm lighting, wooden details and carefully arranged furnishings create an inviting atmosphere inspired by the character of Hanoi. Rather than feeling overly formal, the space is designed to be approachable and relaxing—a place where guests can pause after their journey and feel at ease.
Guided by our motto, “Home is where the heart is,” we want the lobby to reflect the warm and personal hospitality guests can expect throughout their stay.
Boutique Design with a Hanoi Character
The Hanoi Stella Hotel lobby combines practical comfort with warm decorative details. Wooden materials and soft yellow lighting bring a sense of warmth to the space, while the compact layout reflects the intimate character of a boutique hotel in Hanoi Old Quarter.
The lobby provides a convenient setting for guests to:
- Complete check-in and check-out
- Meet family members or travel companions
- Speak with the hotel team
- Ask for local recommendations
- Confirm transportation or travel arrangements
- Take a short break before continuing their journey
Whether you are arriving after a flight, returning from a day of sightseeing or preparing for your next destination, our lobby offers a familiar and welcoming point throughout your stay.

Friendly Reception and Travel Assistance
Our team is available to help guests enjoy a more convenient Hanoi experience. At reception, you can ask for information about nearby attractions, restaurants, transportation and travel services.
Guests can also contact the team for assistance with:
- Airport pick-up and drop-off
- Bus tickets and pick-up information
- Ha Long Bay cruises
- Tours in and around Hanoi
- Journeys to Sapa, Ha Giang and Ninh Binh
- Room and dining information
Service availability may depend on your travel dates and requirements. Please speak with reception or contact the hotel in advance for the latest information.
A Convenient Meeting Point for Every Traveller
The lobby is designed to serve the different guests staying at Hanoi Stella Hotel.
Families can gather comfortably before beginning a day of sightseeing. Couples and solo travellers can speak with the team about local places to visit, while groups can use the lobby as a convenient meeting point before departures and organised activities.
If you are arriving early, leaving later in the day or travelling with a group, please contact reception in advance to discuss the arrangements available during your stay.
Hotel Lobby Near Hoan Kiem Lake
Hanoi Stella Hotel lobby is located at 36 Hang Tre Street in Hanoi Old Quarter, within a few minutes’ walk of Hoan Kiem Lake.
From the lobby, guests can begin exploring nearby attractions such as Ngoc Son Temple, Thang Long Water Puppet Theatre, Hanoi Old Quarter Night Market and the surrounding food streets.
The hotel is also close to Nguyen Huu Huan, Tran Nhat Duat and Tran Quang Khai streets, providing convenient access to bus offices and pick-up routes for destinations across Northern Vietnam.
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Explore the Hanoi Stella Hotel Lobby
Browse our gallery to see the lobby, reception area and warm interior details that welcome guests to Hanoi Stella Hotel.
Every image provides a closer look at the boutique atmosphere and comfortable spaces available during your stay.
Frequently Asked Questions
Where is the Hanoi Stella Hotel lobby located?
The lobby is located on the ground floor of Hanoi Stella Hotel at 36 Hang Tre Street, Hoan Kiem, Hanoi.
Is Hanoi Stella Hotel near Hoan Kiem Lake?
Yes. The hotel is within a few minutes’ walk of Hoan Kiem Lake and many attractions in Hanoi Old Quarter.
Can reception assist with airport transfers?
Guests can contact reception for assistance with airport pick-up and drop-off services. We recommend arranging transfers in advance and confirming the applicable details and charges.
Can the hotel help with buses and tours?
Yes. The team can provide information and assistance with bus tickets, tours and onward journeys to destinations such as Ha Long Bay, Sapa, Ha Giang and Ninh Binh.
Is Hanoi Stella Hotel open 24 hours?
Hanoi Stella Hotel operates 24 hours a day. Guests arriving late at night or early in the morning should provide their expected arrival time in advance.
Begin Your Stay at Hanoi Stella Hotel
Enjoy a warm welcome, comfortable rooms and friendly local assistance in the heart of Hanoi Old Quarter.
Contact our team to check room availability or ask about services for your upcoming Hanoi stay.
Hotline/WhatsApp: +84 337 254 002
Telephone: +84 24 3201 5818
Email: bookinghanoistellahotel@gmail.com
Address: 36 Hang Tre Street, Hoan Kiem, Hanoi, Vietnam
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Home is where the heart is.

